SHIPPING QUESTIONS

Our packages are sent in insulated coolers with Ice-Brix to ensure that your products remain cold when they arrive.

We ship all of our packages with UPS 2 Day Express shipping.

Everything is hand packed and ships right from our shop in Watertown, NY

You may call the store at 315-788-1122 ext 3 for shipping help or email shipping@jeffersonbulkmilk.com

returns and exchanges

We cannot accept returns at this time because of COVID protocols but we will do our best to assist you. Please email us at office@jeffersonbulkmilk.com or call us at 315-788-1122

We will replace a damaged or spoiled product if it is not received by you in 3 business days.

We will need proof of damage in the form of pictures. They can be sent to shipping@jeffersonbulkmilk.com. We will verify tracking information.

Store and Product Information

We receive fresh cheese curd twice a week on Monday and Thursday morning from the Great Lakes Cheese plant in Adams, NY.

We make all of our own flavorings for our flavored cheese curd.

We are owned and operated by the Jefferson Bulk Milk Cooperative which currently consists of 22 local dairy farmers in Northern NY. We sell many local favorites such as Cheese Curd, Croghan Bologna, fresh NYS Maple Syrup and Croghan Candy Kitchen sweets.

Our store hours are Monday – Saturday from 9am to 6 pm.

Our deli closes a half hour before store closing.

We have a large selection of gift boxes available that are both shelf stable and cold packed. We would love to help you send a thank you to your employees, customers or business partners. Please email office@jeffersonbulkmilk.com for product information and pricing. We can include personalized gifts from you in the gift and include a personalized note from you. We package and ship all of the gifts for you!

Didn't find what you were looking for? Feel free to contact us at any time!